Vacancy Detail

Client Support Officer

Multi-Award Winning Keenan Healthcare - Proudly a Top Tier supplier of staff to the NHS.

On behalf of our public sector client we are recruiting for a Band 6 client support officer based in Lurgan. This is a great opportunity to gain public sector experience.

Responsibilities:

To take individual responsibility for the management of a defined caseload of

clients

To provide a client-centred service - working with a diverse clientele to ensure a service that is tailored to the specific needs of clients and to the resolution of their concern

To establish effective working relationships with a diverse and challenging

clientele which will include people in emotional distress; people with mental health problems; people with disabilities; prisoners; carers and families and parents of young children – including of children on the Child Protection Register

Essential Criteria:

A relevant university degree/professional qualification plus Two years experience of working with patients/clients or carers in representing their views and advocating on their behalf.

OR

Have at least four years experience working with patients/clients or carers in representing their views and advocating on their behalf.

AND

Experience of project management

Ability to effectively manage time, planning, organising and a diverse work load, prioritising tasks and meeting

Ability to scan, analyse and present information in a user friendly format for patients, carers and

Ability to undertake and apply research as required to inform advocacy role

Experience in the use of a range of Microsoft applications including Microsoft Outlook, Word, Excel and PowerPoint – with sufficient skill to operate and develop a bespoke database

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment

For a confidential chat and full job description please contact Aideen T: 028 90511480 or email your CV to clerical@keenanhealthcare.co.uk

Keenan Healthcare Limited is an equal opportunity employer, acting as an Employment Business on behalf of our Clients for temporary work and an Employment Agency for providing permanent employment with our Clients.

Keenan Healthcare is proudly a Corporate Member of REC - 10638 (Recruitment and Employment Confederation) adhering to all current employment legislation.

Job Types: Full-time, Temporary, Contract

Salary: £14.20 /hour

Location: Lurgan | Salary: 14.20 per | Job type: Contract | Posted: 12/11/2019